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Shipping & Returns

Shipping Prices
JuJuni ships worldwide!
 
Domestic:
Standard: £2.99
Next Day Delivery: £5.00
Free UK delivery on orders over £70
(United Kingdom & Isle of Man)

 

Europe £8.00 (Standard Shipping Europe, 4-6 Business Days)
Free Europe shipping  on orders over £100
(Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Holy See (Vatican City State), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Republic Of, Malta, Mayotte, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine)

 

Rest of World 1 £12.00 (Standard International Shipping, 8-10 working days)
Free Shipping  on orders over £150
(Afghanistan, Algeria, Angola, Anguilla, Antigua And Barbuda, Argentina, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Sint Eustatius and Saba, Botswana, Brazil, British Indian Ocean Territory, Brunei, Burkina Faso, Burundi, Cambodia, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, The Democratic Republic Of The, Costa Rica, Cuba, Curaçao, Côte d'Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), French Guiana, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Iran, Islamic Republic Of, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Martinique, Mauritania, Mauritius, Mexico, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands Antilles, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palestinian Territory, Occupied, Panama, Paraguay, Peru, Philippines, Qatar, Republic of Cameroon, Russia, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Sao Tome And Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Sint Maarten, Somalia, South Africa, South Korea, South Sudan, Sri Lanka, St. Vincent, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, United Republic Of, Thailand, Togo, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Uganda, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Venezuela, Vietnam, Virgin Islands, British, Western Sahara, Yemen, Zambia, Zimbabwe)

 

Rest Of World 2: £12.00 (Standard International Shipping, 8-10 working days)
Free Over £100
(Australia, Cook Islands, Fiji, French Polynesia, French Southern Territories, Heard Island And Mcdonald Islands, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn, Samoa, Solomon Islands, South Georgia And The South Sandwich Islands, Timor Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis And Futuna

Free UK Delivery on orders over £70
Free European Delivery on orders over £120
Free Worldwide Delivery on orders over £150
 
Shipping Policy 
Unless stated otherwise all orders are processed within 1-2 business days within the UK; however, where possible we will always aim to process orders sooner. If there will be a significant delay in shipment of your order, we will contact you via email. Please allow additional days in transit for your item(s) to arrive.
Orders are not processed on weekends or public holidays.
 
Returns and refunds policy
As a JuJuni customer, you can return an item for an exchange or a refund by contacting us within 21 days from the day you receive your order. If you would like an alternate item, you must return the unwanted item for a refund before placing a new order.

When making an exchange, please include the returns label with the following details:
  • The name of the item
  • The number of items
  • Which item(s) you would like exchanged or refunded
All refund or exchange requests must be placed within 30 days from the day you have received your order. Once we have received your returned items, we will send you an email containing the details of any refunds or exchanges.
Exchanged items will be delivered to the default delivery address on your account using the same delivery service as your original order. In the case of refunds, please allow up to ten working days for the funds to appear in your bank account. Refunds will be credited to your original method of payment. 

JuJuni aims to offer returns on all items, provided the product is returned in a saleable condition.

All returns to be sent to:
JuJuni
5 Mill Cliff,
Buxton,
Derbyshire,
SK17 6QP
England